Privacy policy

This privacy policy is effective as of April 17, 2026. Last modified: August 27, 2026.

KJD Capital LLC ("KJD Capital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, who we share it with, and the rights and choices available to you. By using our website, products, or services, you agree to this policy.

1. Information we collect

We collect personal information that you voluntarily provide, including:

Account and contact information: name, email address, phone number, country/state, billing address.
Payment information: billing details processed through Stripe and other authorized payment processors. We do not store full credit card numbers, CVCs, or full bank credentials on our servers — these are tokenized by our processors.
Account credentials: usernames and passwords for member areas (passwords are stored in hashed form).
Support and onboarding records: messages, tickets, call recordings, screenshots, trade logs, platform logs, and other documentation you provide to KJD Capital LLC for support, refund verification, or troubleshooting.
Marketing preferences: opt-in / opt-out status, lead-magnet downloads, webinar registrations.

We also automatically collect technical information when you visit our site, including:

IP address, browser type and version, device type, operating system, screen resolution.
Pages visited, referring URL, time spent on pages, click paths, search queries.
Cookies, local storage entries, pixel data, and similar tracking identifiers (see Section 5).

2. How we use your information

We use the information we collect to:

Process transactions, deliver products and services, and provide customer support.
Verify identity, prevent fraud, enforce our Terms & Conditions, and respond to chargebacks or disputes.
Send transactional communications (purchase receipts, license keys, account notices).
Send marketing communications with your consent — you can unsubscribe at any time.
Improve our products, services, website, and member experience.
Comply with legal obligations and respond to lawful requests from regulators, courts, payment processors, or law enforcement.

3. Legal bases for processing (EU/UK residents)

For visitors and customers located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data under the following legal bases:

Performance of a contract: to deliver the product or service you purchased.
Legitimate interests: to operate, secure, and improve our business — including fraud prevention, chargeback defense, and product analytics.
Consent: for non-essential cookies, marketing emails, and other activities where consent is required. You may withdraw consent at any time.
Legal obligation: to comply with tax, accounting, anti-fraud, and other applicable laws.

4. Sharing your information

KJD Capital LLC does not sell or rent your personal information to third parties.

We share information only with the categories of recipients listed below, and only as needed:

Payment processors: Stripe (and other authorized processors when applicable). They process payments on our behalf under their own published privacy and security commitments.
Email and marketing platforms: for transactional emails, license delivery, and (with your consent) marketing.
Customer support and chat tools: Tawk.to (live chat) and similar tools to handle inbound support.
Analytics and advertising: Meta Pixel (Facebook/Instagram), Google services where used, and similar analytics platforms — used to measure ad performance, improve targeting, and understand site usage. You may opt out of advertising cookies via our cookie controls or your browser.
CRM, scheduling, and onboarding tools: e.g., GoHighLevel/links.kjdcapital.us, calendar tools, and similar platforms used to manage onboarding sessions and customer records.
Hosting and infrastructure: cloud providers that host our website, databases, and backups.
Professional advisors: attorneys, accountants, and auditors when engaged in connection with our business.
Legal and safety disclosures: when required by subpoena, court order, regulator, or to investigate fraud, security, or violations of our Terms.
Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to confidentiality protections.

These parties are bound by contract or law to use your information only for the purposes for which it was shared and to maintain its confidentiality.

5. Cookies, tracking, and Do Not Track

Our website uses cookies and similar technologies (pixels, local storage, server logs) to operate the site, remember your preferences, measure traffic, and serve advertising on third-party platforms. You can manage cookies through your browser, our cookie controls (where available), or by opting out of advertising cookies through industry programs such as the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info).

Some browsers transmit a "Do Not Track" (DNT) signal. Because there is no industry-standard interpretation of DNT signals, our site does not currently respond to them. We honor opt-outs through the controls described above and through the rights described in Sections 6 and 7.

6. Your rights — California residents (CCPA / CPRA)

If you are a California resident, you have the right to:

Know what personal information we have collected about you and how it has been used and shared.
Request deletion of your personal information, subject to legal exceptions.
Correct inaccurate personal information we hold about you.
Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information for monetary value, and our limited sharing for advertising purposes can be opted out of using the cookie controls described in Section 5.
Limit the use of sensitive personal information.
Be free from discrimination or retaliation for exercising any of these rights.

To exercise these rights, email support@kjdcapital.us with the subject line "California Privacy Request." We may need to verify your identity before fulfilling the request. You may also designate an authorized agent to act on your behalf.

7. Your rights — EU/UK residents (GDPR / UK GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to: access your personal data, request correction or deletion, restrict or object to processing, request data portability, withdraw consent at any time (without affecting the lawfulness of prior processing), and lodge a complaint with your local data-protection supervisory authority.

To exercise these rights, email support@kjdcapital.us. International transfers of personal data out of the EEA, UK, or Switzerland are made under appropriate safeguards, including Standard Contractual Clauses where required.

8. Data retention

We retain personal information for as long as needed to provide our products and services, comply with our legal, tax, and accounting obligations, resolve disputes, defend chargebacks and arbitration claims, and enforce our agreements. Typical retention periods include:

Account, transactional, and support records: for the duration of the relationship plus up to seven (7) years after closure for tax, audit, fraud-prevention, and dispute-defense purposes.
Refund-eligibility records (trade logs, screenshots, onboarding records): retained for the full guarantee period and a reasonable period thereafter to defend disputes.
Marketing data: until you unsubscribe or otherwise withdraw consent, plus a short period to honor your opt-out.
Server logs and analytics data: typically up to 24 months.

9. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you and applicable regulators as required by law.

10. Children's information

Our products and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA/UK). If we learn we have inadvertently collected information from a child, we will delete it promptly. Parents or guardians who believe a child has provided us with personal information should email support@kjdcapital.us.

11. Email communications

We send transactional emails (receipts, license delivery, account notices) to all customers. Marketing emails are sent only with your consent and always include an unsubscribe link in compliance with the U.S. CAN-SPAM Act, Canada's Anti-Spam Legislation (CASL), and similar laws. You may opt out of marketing emails at any time via the unsubscribe link or by emailing support@kjdcapital.us. Opting out of marketing does not opt you out of transactional messages required to deliver your purchase.

12. SMS / text message program

KJD Capital LLC operates an SMS text messaging program for customers and prospective customers who have expressly opted in. We collect your mobile phone number only where you provide it to us, and we send marketing or promotional text messages only to numbers whose owner has affirmatively consented by checking the SMS consent checkbox presented alongside the phone number field on our forms. Consent to receive text messages is never a condition of purchasing any product or service.

Messages we send may include updates about our Automated Trading Strategies (ATS) Program, onboarding and service confirmations, appointment reminders, account notices, and promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, after which we will send a single confirmation message and no further texts. Reply HELP for assistance, or contact support@kjdcapital.us. Carriers are not liable for delayed or undelivered messages.

WE DO NOT SELL, RENT, OR SHARE MOBILE PHONE NUMBERS OR SMS CONSENT INFORMATION WITH ANY THIRD PARTY OR AFFILIATE FOR THEIR OWN MARKETING PURPOSES. NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. INFORMATION SHARED WITH SUBCONTRACTORS IN SUPPORT SERVICES, SUCH AS CUSTOMER SERVICE OR MESSAGE DELIVERY, IS RESTRICTED TO THAT PURPOSE AND EXCLUDES TEXT MESSAGING ORIGINATOR OPT-IN DATA AND CONSENT. THIS INFORMATION WILL NOT BE SHARED WITH ANY THIRD PARTIES.

We retain a record of your consent — including the date, the form used, and the exact disclosure text shown to you at the time — for as long as we message you and for a reasonable period afterwards, in order to evidence compliance with the Telephone Consumer Protection Act and applicable carrier requirements. To request deletion of your number and consent record, email support@kjdcapital.us.

13. International users

KJD Capital LLC is based in the United States. If you access our services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using our services, you consent to such transfer.

14. Changes to this policy

KJD Capital LLC reserves the right to update this privacy policy at any time. Material changes will be posted on this page with an updated effective date and, where required by law, communicated to affected users by email or in-product notice.

15. Contact us

Questions, requests, or complaints regarding this policy or your personal information should be directed to support@kjdcapital.us. We will respond within a reasonable timeframe and within any deadlines required by applicable law.